Q&A
Q: Who are We?
A: We are a neutral rail operator that only works with freight forwarders and logistics companies around the world. We do not work with direct customers.
Q: What services do we offer?
A: We offer both single container and block train transports connecting Europe via gateways with countries along the Eurasian corridor (Central Asia, China and many more).
Q: How long does it take to transport from Germany to China?
A: Depending on the destination in China, the transit time can be between 15 and 21 days.
Q: How much does it cost to transport a container between Germany and China?
A: Due to the different regulations and subsidies that change depending on the route, the price may vary. Please contact our sales team to get a quote tailored to your needsDB.CE.PMG.ASIA@deutschebahn.com.
Q: Which destinations in Germany are served by trains from China?
A: In addition to Duisburg, Hamburg and Munich, which have now become the main HUBs on the Trans-Eurasian Corridor, there is a long list of destinations that can be reached via DB Cargo's network. Please contact our sales team for more info (DB.CE.PMG.ASIA@deutschebahn.com).
Q: What additional documents are required for the transportation of chemical cargoes?
A: All chemical cargoes must be checked for their railroad acceptance before booking. A certificate must be issued by organizations recognized by China Railway and submitted with the request.
Q: What are the requirements for booking 20 feet containers?
A: The platform can only accept a booking with 20-foot containers if they are booked in pairs.
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